What can I do if I receive a damaged item? 14 January 2020 09:32 Updated Follow If your item does not match the expected condition, please contact our customer service using our contact form. We're happy to help! Related articles How do I return an item? How can you reach us? What are the return costs? How long does it take to process my request? When can we be reached? Comments 0 comments Please sign in to leave a comment.